This article demonstrates the use of formula mode in Quickwork Journey Builder.

What you'll need:

Skill level: Intermediate

Time required: 3 minutes

• Skills of specifying a ternary condition for the input fields

You can conditionally execute formulas using Ruby's ternary syntax (popular shortcut for if-else statements). The syntax is as follows: 

condition ? expression1 : expression2

Behavior

condition:

A boolean expression that evaluates to true or false.

expression1:

Returns/executes this expression if the condition is true.

expression2:

Returns/executes this expression if the condition is false.

Conditional formula example

In the following example, we conditionally pass in either the Full name or First name into the Message input field:

Note: Remember to keep the toggle field denoted above switched to Formula mode when using the formulas in your input fields.

Here is a detailed explanation of what the ternary formula does:

1. Full name.present? will check if the Full Name pill has a value. If it has a value, it evaluates to true. If it has no value, it evaluates to false.
2. The second ? in the formula separates the condition to evaluate from the expressions to return.
3. If there is a value in the Full Name pill when the job is run, the value for Full Name will be mapped to the Message input.
4. If there is no value in the Full Name pill when the job is run, the value for First Name will be mapped to the Message input. Of course, if there's also no value in this First Name pill, the job will fail at this step, as Message is a required input field.

For more information on Ruby's ternary syntax, check out this article.