Skill level: Easy

Time required: 3 minutes

• IBM Watson account

Creating an instance

1. Log in to your IBM Watson account and click the Create resource button located on the top-right hand side corner of your dashboard:
   
2. The Catalog window will appear. Click on Services on the left-hand side panel, type natural language understanding in the search bar, and hit the Enter key. The respective search results will be displayed. Select the NLU option that has free AI/Machine Learning service support:
   
   
   
   
3. You'll be taken to the service page. Select a location for the service from the drop-down menu. By default, London is selected as a location for the service. Click the Create button:
   
4. Your NLU service is now successfully created and you'll be redirected to the NLU service page. Click the Service credentials tab on the left-hand side panel and expand the Auto-generated service credentials row by clicking the down arrow. You'll get the API key of the service:
   
   

Deleting an existing instance

The NLU service is a Lite plan service that IBM offers. According to the plan, only one of its instances can be created in the IBM Watson account. If you want to create a new NLU instance, you need to make sure you don't have any other existing NLU instances else, or else you'll get the following warning while creating a new instance:



To deal with this, click the delete link. This will redirect you to the Resource list window. Locate the Natural Language Understanding service under the Services section, and click on the three vertical ellipses and select the Delete option. Your existing NLU instance will get deleted:

Now you can successfully create a new NLU service instance and connect it with Quickwork Journey Builder.